Comments on: The Dance of Connection {A Book a Day 8}

By: Joanne

Joanne — Sun, 12 Feb 2023 21:56:50 +0000

This sounds like a wonderful book!

By: David

David — Wed, 08 Feb 2023 21:54:46 +0000

#2 is a very good point — don’t retaliate.

Re #3, I would embellish with something like ‘keep apology and explanation separate’. The “but” in “sorry, but” more than negates any apology.

Difficult conversations get a big “nope” from me I’m afraid. I don’t like to say much at the best of times.

By: Kym @ A Fresh Cup of Coffee

Kym @ A Fresh Cup of Coffee — Wed, 08 Feb 2023 18:40:07 +0000

I don’t think anyone enjoys having a difficult conversation, but I think it’s better to just talk about the problem rather than let it fester! Some of this is helpful today as I’m in the process of tracking down what happened to a check that was supposed to be sent to us from a former employer. It’s uncomfortable enough, given the circumstances, to communicate with them, but it’s obviously a necessary conversation and one in which I need to not antagonize them. Thanks for sharing!

By: Natalie Ogbourne

Natalie Ogbourne — Wed, 08 Feb 2023 16:11:43 +0000

I need to put this on my “to-read” list. Even in this short summary, I learned, remembered what I once knew, and received a challenge. Thanks for sharing this book and your take-aways with us.

By: Anita Ojeda

Anita Ojeda — Wed, 08 Feb 2023 15:40:50 +0000

I could have used this information yesterday when I was trying to communicate with a billing agency that had dropped the ball and wouldn’t help me :/. Evidently, customers who want to write to the agency are ‘creating a hostile work environment’ and employees have the right to hang up on them!